We are very confident in the integrity of our product and as such we offer a 10 YEAR Limited Warranty against any
manufacturing defects. We go to extreme lengths to test our products to ensure they meet our standards as well as
the rigors of travel. The best way to submit your warranty claim is to first make sure you have an account with us. If you do not
have an account yet, you can sign up by clicking the Login button located on the top right corner of the website. If
you already have an existing account, you can start by filling out the warranty form below. A representative will
contact you shortly regarding your claim.
Please note that airlines, hotels, transportation services and others that handle you luggage are responsible for
the damage which it is under their supervision. Should the luggage suffer damage during that time period, please
contact the responsible party immediately.
Alternatively, you may contact the Customer Service Department at